At Excelsior Mechanical, we understand that when it comes to emergencies, every minute counts. We prioritize our emergency calls and aim to respond as swiftly as possible. 

Our dedicated team is available 24/7 to handle your emergency needs. The time of arrival can depend on factors such as the time of day, weather conditions, and current call volume. 

Rest assured, we always strive to provide the fastest possible service while ensuring the safety and quality of our work.

Your safety is our top priority. If you're experiencing an issue like a gas leak, evacuate your home immediately and call from a safe distance. 

For other emergencies, ensure the area around your broken appliance is clear to give our technicians easy access. It would also be helpful to have any relevant information about the issue and your appliance's model ready for our technicians. 

However, our primary concern is addressing the problem quickly and effectively, so don't worry if you're not able to do these things – we're here to help.

While the cost of emergency services can sometimes be higher due to the urgent nature and the requirement for immediate response, we at Excelsior Mechanical strive to keep our prices fair and competitive. 

We understand the financial stress an unexpected breakdown can cause, so we aim to provide top-quality service without causing unnecessary strain on your budget. 

Our primary goal is to ensure the comfort and safety of our clients, and we're committed to helping you overcome your emergency situation in the most efficient and affordable way possible.